Battle Bites Units 3 & 4 Severnisde Trading Estate Textilose Road Trafford Park
Manchester
M17 1WA
Email
support@battlebites.com
FAQ
Please email our customer services team with your Order ID and details of the product(s) and reason(s) for return.
We will provide you with an returns number called an RMA and address details of where to return your parcel.
All unopened or unused products are included in the policy if purchased individually, with the exception of fresh produce, which cannot be returned for food safety reasons. Products purchased as part of a bundle will only be refunded if everything that was sent out is returned.
Once the bundle has been partly opened/consumed the remaining products may not be returned. Products purchased via a third party discount voucher website/scheme may only be returned if stated in the individual offer terms and conditions.
The Distance Selling Regulations allow you to cancel a contract at any time up to seven days after the day you receive your order. To cancel you need to confirm in writing, by either post or email.
Orders containing fresh produce are not covered by the Distance Selling Regulations and cannot be cancelled. However, for such orders we allow cancellation up to 4pm on the same day as ordering.
If you email us at support@battlebites.com we will give you the full details on how to returned your cancelled order.
Standard Delivery - £2.99 UK Mainland within 3 days Monday – Friday
Next Day Delivery - £4.99 Orders placed before 3pm Mon-Thursday UK Mainland within 3 days
Must spend over £30 to qualify for FREE UK delivery. For more information, visit shipping page.
Get in touch!
If you want to learn more about Battle Bites, our products, or pass along some feedback, you can shoot us an email via the form below!
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